OPPORTUNITIES OF USING ARTIFICIAL INTELLIGENCE IN SMALL AND MEDIUM-SIZED BUSINESSES
DOI:
https://doi.org/10.36074/grail-of-science.07.06.2024.006Keywords:
artificial intelligence, small and medium businessSummary
In the 21st century, artificial intelligence has been recognized as the main driver of universal progress. It has already gained a place in the economy of developed countries. It is used in both public and private sectors: in education, transport, finance and banking sector, medicine, and so on.Based on the scientific papers of artificial intelligence researchers, it is clear that small and medium-sized businesses can get significant benefits from artificial intelligence use. Small and medium-sized enterprises often work with limited resources, and automating repetitive tasks that can be performed with the help of artificial intelligence can help them save time and costs. Through artificial intelligence, SMEs are empowered to make data-driven decisions, improve their products or services, and identify new opportunities.The paper discusses the possibilities of using artificial intelligence in business, how AI can transform business operations and, therefore, the global economy, highlights the positive and negative aspects of AI, and expresses opinions in the direction of reducing the challenges associated with the introduction of artificial intelligence.
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